1. Data Collection
At August Flint, we collect personal information necessary to provide our heating and plumbing services. This typically includes your name, contact details, and service address, which you provide when booking a job or requesting a quote. We also collect technical data about your heating systems to ensure we provide the most accurate maintenance and repairs for your home.
2. How We Use Your Information
- To provide and manage our services, including boiler installations, repairs, and servicing.
- To communicate with you regarding appointments, quotations, and service updates.
- To process payments and maintain accurate business records for accounting and legal purposes.
- To fulfill our legal obligations, such as certifying gas work with Gas Safe Register.
3. Your Rights & Data Security
Your Rights: You have the right to access, correct, or request the deletion of your personal data at any time. If you would like to exercise these rights, please contact us at service@augustflint.co.uk. We aim to respond to all data requests within 30 days.
Security: We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use industry-standard encryption for data in transit and ensure all stored records are protected behind secure networks.